MDW Industrial Supply co. - Madison
MDW Industrial Supply co. is a leading distributor of MRO supplies with more than 300,000 industrial products, equipment, tools and more. Get discount, free shipping & fast on more than 250,000 products!!johnson controls thermostat
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Business Operation Hours
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Monday
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9:00 AM to 5:00 PM
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Tuesday
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9:00 AM to
5:00 PM
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Wednesday
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9:00 AM to 5:00 PM
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Thursday
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9:00 AM to 5:00 PM
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Friday
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9:00 AM to 5:00 PM
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Saturday
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Closed
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Sunday
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Closed
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Additional Information
mdwindustrialsupply.com is committed to customer satisfaction, so please review our return policy carefully. We want to make your online shopping experience as easy as possible so you'll continue to choose us for your green building supply needs. To keep prices as low as possible, we ship most products directly to you from the manufacturer. Therefore, we have to adhere to our vendors return policies and procedures.
Important! Please inspect your order immediately after receiving and carefully check for damages and order accuracy. Please report any discrepancies or damages as soon as possible. In some occasions, you may receive separate shipments if products were ordered from multiple manufacturers.
If your product(s) are damaged in shipment- DO NOT ACCEPT IT; please refuse shipment from the carrier. We will arrange to have replacement material shipped out to you at no cost. If you have accepted a delivery that has concealed damage, you must call us within 24 hours of receipt of material. All damaged material must be held for inspection by the carrier. The customer is responsible for all freight claims resulting from damage in transit if they accept the material from the carrier without noting such on the freight bill.
Processing Returns: Please take time to carefully select your products when ordering on our website. We have created special configuration tools and have added technical data to help make your product selection easier. While most of our products are returnable (restocking fees apply), our custom products and special order are non-returnable.
To quickly process your return, please email us. Have your order # ready and details about why you are returning the product (damage, order error, etc.). One of our Customer Service Associates will provide you with a return authorization number. This return authorization number (RA#) must be written clearly on the return address label or the label supplied on the packing slip. Return authorization requests should be made within 10 days of the order date. We will not accept returns without a pre-approved return authorization number (RA#).
NOTE: All items must be returned in Manufacturers original box with all instructions, hardware accessories, etc. Item(s) MUST be in resalable condition and unused. Please DO NOT write the return authorization number or addresses on Manufacturers box. This makes the item non-resalable and credit will not be issued.
Returns are broken down into two categories. Damaged Goods/Company Error/Manufacturer's Defect and Customer Error. You must obtain a return authorization number (RA#) for any of the return categories.
Product and Services
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Languages Spoken
English
Payment Options
Visa,Master Card,Cash,Check
